Region | UK and Ireland

FAQs

Use this guide to answer some of our most commonly asked questions

Delivery and Returns

What is the lead time for Victoria + Albert products?
How will the bath be delivered?
Where can my products be shipped?
Do you accept returns?

Installation

Who do I contact if I have a technical installation question on my bath?
Some baths do not come with an overflow, is this normal?
Are baths delivered with the feet or plinths attached?
Does delivery include installation?

Our Products

What are your baths and basins made out of?
What is the difference between a QUARRYCAST™ white and 100% Matt product?
Where are your products made?
What is the difference between QUARRYCAST™ and metal feet?