Region | UK and Ireland
Ordering your Perrin & Rowe product
How do I place an order with Perrin & Rowe?
What are the lead times for Perrin & Rowe?
Can I order spares parts from Perrin & Rowe?
Delivery of your Perrin & Rowe Product
When can I expect my order to be made?
When can I expect my order to be despatched?
How do I find out about the expected delivery time of my order that I purchased through a retailer?
When will my spare part be despatched?
Product Queries
How do I clean my Perrin & Rowe tap?
Where are Perrin & Rowe products made?
What is a living finish?
Why is the finish changing on my brass tap?
Can I add a rinse to my non rinse tap?
Can I use a UK specification Perrin and Rowe Taps outside of the UK?
Hot Tank usage
Troubleshooting
I'm having some problems with the side rinse on my tap, what should I do?
I'm having some trouble with my hot tap, what should I do?
How do I replace my instant hot tap filter?
How do I replace my instant hot tap valve?
How do I replace my instant hot tap tank?
How do I replace a valve?
I have a technical query not covered in the FAQs, who do I contact?
How do I contact Perrin & Rowe
How do I contact Perrin & Rowe?
I am a customer from the USA, how do I contact the House of Rohl?
Warranty
How do I register my warranty?
